Mobile / Sports
bobohoki holds your account data with care — covering what we collect when you log in, deposit via DANA or OVO, and use session controls across slots, live tables, and arcade games. This page sets out how your information is handled, where it applies, and what steps you can take to review or update your records.
When you create an account with bobohoki, we collect the details you enter during registration — your name, contact information, and any wallet identifiers connected to DANA, OVO, or GoPay for transaction processing. We also record session activity: login timestamps, game history across our CQ9, Joker, Pragmatic Play, and PlayStar title catalogue, and the wallet flows tied to each deposit or withdrawal request. This data is used to operate your account, process transactions, and respond to support requests. We do not sell your personal information to third parties. Where we work with service partners to deliver platform functions, those partners are bound by data-handling agreements consistent with this policy. Cookies and similar tracking tools are used to keep your session active and remember your preferences between visits. You can adjust cookie behaviour in your device browser settings at any time; doing so may affect how some account features display. Data is retained for as long as your account remains active and for a period after closure as required by applicable law. Access to your stored records, corrections to account details, and deletion requests are handled through the support paths listed on this page. Availability of all services depends on local law and eligible regions.
Transaction records tied to your DANA wallet are stored as part of your account history and are accessible from your account dashboard after login.
Deposits and withdrawals processed through OVO or GoPay are logged against your account. These records are visible in your transaction history and are covered under this policy.
Each login session, game launch, and account action is recorded to support account security and respond to any dispute or review request you raise with support.
We use cookies to maintain session state and track preferences. Your browser settings control cookie acceptance; the current cookie state is reflected in your active session behaviour.
This policy covers data collected and processed directly by bobohoki. It does not extend to third-party services you access from external links, nor to platform or payment providers operating under their own separate policies. Understanding the boundary helps you know where to direct questions.
All data generated when you log in, update credentials, or access your account dashboard is within scope. This includes authentication records and any device identifiers stored during login.
Deposit and withdrawal records processed through DANA, OVO, and GoPay are covered. The payment providers themselves operate under their own privacy policies for the wallet-side of each transaction.
Your interaction with game titles from CQ9, Joker, Pragmatic Play, and PlayStar — including session length and game launches — is recorded and covered by this policy. Game content is supplied by those studios; session data belongs to your bobohoki account.
External links, affiliated sites, and any service outside the bobohoki platform are not governed by this policy. We have no control over how those services handle your data once you leave our platform.
You have practical rights over your personal information held by bobohoki, and each one has a clear path to exercise. To review the data held on your account, log in and open the account settings section — your profile details, transaction history, and session records are accessible there without needing to contact support. If any details are incorrect — a name, contact number, or wallet identifier — you can update them directly from the account edit fields shown after login. For records that are not editable through the dashboard, or if you want to raise a question about how your data is used, the support team handles these requests through live chat and the contact form. Where local law grants a right to request deletion of your account data, you can submit that request through the same support channel. Response handling depends on applicable regulations in your region.
Log in and open account settings to see your stored profile, transaction logs, and session history. No support request is needed for standard record access.
Update your name, contact details, or wallet identifiers directly from the account edit page. Changes take effect after the verification step shown in your account.
Contact support via live chat or the contact form if you have a question about how a specific piece of your data is used or stored.
Where local law permits, submit a deletion request through the support channel. The support team will confirm the scope and process applicable to your account region.
Open the live chat widget from any page after login to reach the support team directly. This is the quickest path for account data questions or correction requests.
Use the contact form in your account dashboard for written privacy requests, including data review or deletion queries. Responses are sent to your registered contact address.
Your account dashboard after login shows current data, active session records, and wallet history. Start here before contacting support — most record queries are answered directly from this view.
Account and transaction data is retained while your account is active and for a period after closure as required by local law. You can request a summary of what is held from the support channel.
Cookies keep your session active and save display preferences. Adjust them any time in your device browser settings. The current cookie state is visible in your active session behaviour, not a separate panel.
Access to your account data is protected by the login credentials you set. Keep your password and wallet PIN private; contact support immediately if you suspect unauthorised access to your account.
When this policy changes, the updated version is published at this URL with a revised date. Questions about any change can be directed to support via live chat or the contact form in your dashboard.
We collect the details you enter at registration — name, contact information, and any wallet identifiers like your DANA or OVO details used for deposits. Session and transaction records are also stored as part of your account history.
Log in and open account settings. Your profile details, transaction history, and session records are displayed there. For data not visible in settings, contact support through live chat or the contact form in your dashboard.
Yes. Open the account edit page after login to update your name, contact details, or wallet identifiers. A verification step is shown in your account before changes are saved.
We do not sell your personal information. Where service partners assist in delivering platform functions, they operate under data agreements consistent with this policy. Payment providers like DANA, OVO, and GoPay manage the wallet side of transactions under their own policies.
Submit a deletion request through the support channel — live chat or the contact form. Availability depends on local law and your account region. The support team will confirm the scope that applies to your account.
Data is retained for a period after account closure as required by applicable regulations. You can ask the support team for details on the specific retention period that applies in your region before closing your account.